In 2022, the International Institute of St. Louis (IISTL) received 600 Afghan refugees, one of the largest influxes of refugees in the Institute’s more than 100-year history. Historically, IISTL purchased a relatively inexpensive phone with a couple months’ worth of minutes and data for each refugee to remain in contact with the Institute; however, this proved to be insufficient and largely ineffective for the Afghan refugees. Once their minutes ran out, refugees struggled to pay for additional minutes or to follow the directions (in English, a language they are learning but often not proficient in) to load more minutes onto their phones’ SIM cards. “The crisis we were facing was that we had too many people come, in too short a time, and we struggled to keep in touch with everybody,” explained Arrey Obenson, President & CEO of IISTL.